Shipping policy
Shipping Policy
Made to order
Every Amazing Matcha T-shirt is printed specifically for you after your order is placed.
Because our products are made to order, please allow time for production before your order ships.
Production and delivery
Orders are produced and shipped by our print-on-demand fulfillment partners.
Production and delivery times vary depending on the product, fulfillment location, shipping carrier, and destination.
Estimated delivery times are provided during checkout when available. These estimates are not guaranteed delivery dates.
Shipping rates
Shipping charges are calculated and displayed at checkout before you complete your purchase.
Shipping destinations
Amazing Matcha currently ships within the United States.
Tracking information
Once your order ships, you will receive a shipping confirmation with tracking information when available.
Tracking updates may take some time to appear after your package has been dispatched.
Multiple shipments
Items ordered together may occasionally be produced or shipped separately. If this happens, your order may arrive in multiple packages.
Shipping problems
If your order arrives damaged, contains the wrong item, or appears to be lost in transit, please contact us at hello@amazingmatcha.com.
Include your order number and a description of the problem so we can investigate and help resolve it.
Questions?
For questions about shipping or delivery, contact hello@amazingmatcha.com.
Please also review our Return & Refund Policy for information about damaged, defective, or incorrect merchandise.